WORK WITH US

Childéric Saddles UK is looking for a new specialist, based in the East of England, to join our team to help maintain our excellent relationship with current clients and proactively develop new business. This is an amazing opportunity to learn and be a part of a dynamic team for a luxury, prestigious and successful brand. ​

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Childéric Sellier designs and produces, in France, high-end bespoke saddles in order to bring riders, of all levels, and their horse closest to the ultimate performances.
 
The new team member will also work with our sister brand, Orange Horse Consultants, and develop their skills and expertise with bit and bridle fitting, enabling them to look at the horse and rider combination as a whole.  Offering a unique service to our client base.
 
What will I do?

• Maintain and develop excellent relationships with existing and potential clients. 
• Proactively seek new business and expand client base within the sector using a mixture of tradestands, social media, networking, demo days, brand champions etc. 
• Correctly identify which products are required and fit them to the correct standard. 
• To manage stock and present it in its best condition.
• Promote and secure sales of additional products. 
• Increase revenue through achieving higher margins with sales of supplementary products. 
• Provide an excellent aftersales service.
• Solve problems of all complexity, using team knowledge where required. Communicate to team any problems, concerns and disputes.
• To keep all administrative tasks up to date – including invoicing and timely payments. 
• Plan, manage and organise own diary.
• To represent the OHC Brand with the highest integrity. 

 
What are we looking for? 

• Previous experience in a customer facing sales role. Motivated by targets and excellent service.

• Previous experience of working with a saddle brand, or equestrian performance role advantageous but not essential

• Knowledge of the equestrian industry and its sectors, i.e., jumping, dressage, eventing, leisure rider etc.
• Confident around horses and able to handle their unpredictability. Understanding of the function of the horse and rider.
• Experience of travelling long distances and staying away from home. Comfortable working evenings and weekends. 
• Experience of customer relationship management in all situations including jknegotiating and influencing others. 
• Open to continual learning and improvement. Keen to specifically learn and understand how our products can improve the comfort and competitiveness of the horse and rider.
• A clear and confident communicator. Able to speak to riders, owners, trainers, other professionals (vets/physios), your team, your suppliers.
• Excellent communication, listening and organisation skills. 
• Good IT skills – specifically Word, Excel and Outlook. Able to quickly become proficient with in-house software and systems.
• Full clean driving licence – trailer preferred too.
• To think on your feet and problem solve at a gallop.
• Have great attention to detail from start to finish of the client experience.
• Able to remain calm and logical in new or challenging situations.

What do we offer?

• Salary depending on experience.
• Competitive reward package including basic salary plus commission. 
• A company car will be provided. 
• Continual growth opportunities within the business. 
• Team building and away days. 
• This is a full time role with flexible hours around the needs of your clients and the business.
• Full training will be provided which you will be required to attend and complete before working independently.

 
To apply for this position, please complete submit your CV to [email protected] with covering letter explaining what you will bring to the role.